Refund policy
Refund & Return Policy
Last updated: [07.15.2026]
Thank you for shopping with us.
Returns
We do not accept returns for items that are not damaged, defective, or incorrectly delivered. Please make sure you review your order carefully before completing your purchase.
Damaged or Defective Items
If your item arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.
To process your request, please include:
- Your order number
- A clear description of the issue
- Photos or videos showing the damage or defect
Once your claim has been reviewed, we will offer an appropriate solution, which may include:
- A replacement item
- A partial refund
- A full refund
The solution will depend on the specific circumstances of your case.
Order Cancellation
Orders may only be cancelled before they have been processed or shipped.
Once an order has been shipped, it cannot be cancelled.
Refund Processing
If a refund is approved, it will be issued to your original payment method.
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Contact Us
If you have any questions regarding your order, please contact us at:
Email: vad2342@gmail.com